Frequently Asked Questions
What is the difference between outsource, outstaff, and dedicated models?
Outsource, outstaff, and dedicated models differ in resource allocation and control:
- Outsource: Provider handles all project aspects, minimal client involvement.
- Outstaff (Staff Augmentation): Client retains control, provider supplements team with skilled professionals.
- Dedicated (Dedicated Development Team): Client has full team control, provider manages recruitment and support. Ideal for complex or long-term projects.
How do you ensure the quality of developers you provide?
To ensure developer quality, we:
- Select with care, assessing technical skills and cultural fit.
- Prioritize industry experience and tech expertise.
- Maintain ongoing learning to stay updated.
- Employ rigorous testing and QA processes.
- Foster knowledge sharing and peer reviews.
- Conduct regular performance assessments and value client input.
- Enforce coding standards via senior code reviews.
- Facilitate open communication for client satisfaction.
- Track progress and quality with metrics and monitoring tools.
These practices ensure top-quality developers for successful client relationships.
What is the level of control I have over the development process and team?
In our dedicated model, you, as the client, enjoy a comprehensive level of control over both the development process and the dedicated team. In essence, this model is designed to empower you with substantial access and control over your project’s development process, team composition, and management. This ensures that the outcomes consistently align with your goals and vision while mitigating the complexities associated with traditional in-house development teams.
What is your track record with similar projects or industries?
Our track record in similar projects and industries is a testament to our expertise and client satisfaction. We’ve successfully served over 30 happy clients, with an impressive average partnership duration of 2 years. In fact, our largest dedicated team boasts a team of 17 experts, demonstrating our commitment to delivering top-notch solutions and long-lasting relationships with our clients.
What is the pricing structure, and are there any hidden costs?
Our pricing structure is straightforward and transparent. You simply pay the agreed hourly rate for the services you require, and there are no hidden costs. We handle all the necessary resources and expenses to ensure your project’s success, making the process hassle-free for you.
How do you handle communication and collaboration across time zones and languages?
We understand the importance of seamless communication and collaboration, even across different time zones and languages. We adapt to the time zone of our clients, ensuring that our teams are available when needed to facilitate effective communication and collaboration, regardless of the geographical or linguistic challenges.
What security measures do you have in place to protect our data and intellectual property?
We prioritize robust security measures for client data and intellectual property. Key practices include encryption, access controls, secure facilities, employee training, NDAs, audits, firewalls, secure development, backups, and compliance. Monitoring and vendor assessments ensure ongoing protection, fostering trust in partnerships.