Privacy Policy

We at UNL Solutions LTD take privacy matters very seriously and do our best to protect and secure the data collected and used by us. The following document discloses our information gathering, dissemination and protection practices.

This Privacy Policy applies between you, the User of this Website and UNL Solutions LTD the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website and any Services or Systems therein.


Definitions and Interpretation

In this Privacy Policy the following terms shall have the following meanings:

“Account information” means collectively the personal information, contact details used by Users to access Material and / or any communications System on the Website;

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

“Cookie” means a small text file placed on your computer by UNL Solutions LTD when you visit certain parts of this Website.  This allows us to identify recurring visitors and to analyse their browsing habits within the Website. Where e-commerce facilities are provided, Cookies may be used to store your order details.

“Data” means collectively all information that you submit to the Website.  This includes, but is not limited to, personal information and contact details submitted using any of our Services or Systems;

“UNL Solutions LTD” (also referred to as ‘UNL Solutions’) means UNL Solutions LTD with the registered office of 60 Hinckley Road Leicester LE3 0RB. We are a limited company, registered in the United Kingdom with company number 8023548. Our contact details are and +44 1509 733445;

“Service” means collectively any online facilities, tools, services or information that UNL Solutions LTD makes available through the Website either now or in future;

“System” means any online communications infrastructure that UNL Solutions LTD makes available through the Website either now or in future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” means any third party that accesses the Website and is not employed by UNL Solutions LTD and/or acting in the course of the employment;
“Website” means the website that you are currently using ( and any sub-domains of this site unless expressly excluded by their own terms and conditions.


Data Collected

You may access certain areas of the Website without providing any Data at all.  However, to use all Services and Systems available on the Website you may be required to submit Account information or other Data.

Without limitation, any of the following Data may be collected: name; company name; contact information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); and Cookie information.


Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Our organisation uses legitimate interests legal grounds to contact individuals. Specifically, Data may be used by us for the following purposes: contact for provision of services or information you’ve requested by filling a form on the Website; internal record keeping; improvement of our products / services; transmission by email of promotional materials that may be of interest to you; contact for market research purposes which may be done using email or telephone.  Such information may be used to customise or update the Website.

The personal data collected when you visit our Website, helps us to provide a better user experience by tailoring information in ways that you may find more useful. This data helps us to provide more appealing products and services, which are attractive to more customers and thus allows us to keep our prices at an affordable level. In this way, we aim for all Website users and customers to benefit. You may withdraw your consent for your data processing by deleting it (See Section “Your Right to Access or Withhold your own Data” below). However this does have a practical impact on some of the services delivered to you.


Data Retention Policy

Any personal Data you submit will be retained by UNL Solutions LTD  for as long as you use the Services and Systems provided on the Website. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 6 months. Then your data is automatically removed, because we assume that you are no longer  interested in our Services at this point.

Unless we are obliged or permitted by law to do so your Data will not be disclosed to third parties, other than those necessary to process your data as described above.

Your personal Data is stored securely in accordance with the principles of the General Data Protection Regulations (EU) of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as “GDPR”).


Third Party Websites and Services

UNL Solutions LTD may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, search engine facilities, analytics, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Website. Any Data that is processed by such third parties must be processed in accordance with the current Privacy policy and the GDPR.

This Website also contains links to various third party websites. UNL Solutions LTD has no control over, and is not in charge of the content, privacy policies or reliability of such sites.


Your Right to Access or Withhold your own Data

You may access your Account information at any time to view, amend or delete the Data.  You may need to modify or update your Data if your circumstances change.  Additional Data as to your marketing preferences may also be stored and you may view and change this. You can view your Data and ask to update or withhold your personal Data here.

You may also restrict your internet browser’s use of Cookies. However this does have a practical impact on some of the services delivered to you. See our Cookies Policy.

You have the right to complain the issues you find unfair to the national data protection authority, which is the Information Commissioner's Office (ICO) in the UK.



Data security is of great importance to UNL Solutions LTD and to protect your Data we have conducted several physical, electronic and managerial procedures to safeguard and secure Data collected online. UNL Solutions LTD treats your personal information as Confidential Information. We protect this confidential Information by storing it on secure servers that only select UNL Solutions personnel have access to, and by encrypting it to help prevent access by any unauthorized parties


Cross-border data transfers

Data collected by UNL Solutions LTD might be exchanged between any of the countries in which UNL Solutions LTD works (at the moment we have development centers in three countries except the UK: in the USA, Belarus and Ukraine) to empower the usage of the data described in  the current Privacy Policy. Such transfers of data and the processing of the Data in these countries shall comply with the current Privacy Policy and the GDPR.


Changes of Business Ownership and Control

UNL Solutions LTD may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties.  Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new Data Controller.


Changes to this Policy

UNL Solutions LTD reserves the right to change this Privacy Policy as we may consider necessary from time to time or as it may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.